Why Zeta?

Zeta Sky has IT solutions for people at all levels of your organization.

Why We Started Zeta Sky

Our ownership team spent over a decade working in business IT and network security roles. What we discovered was that most business owners have neither the expertise to maintain and upgrade their servers, nor very many reliable providers to handle it for them.

If they did find trustworthy partners, they were saddled with astronomical bills and rigid contracts, and they weren’t receiving the forward-thinking consulting and planning that provides real long-term value. Our conclusion was that someone had to do better.

By that time, around 2012, cloud technology had emerged as an antidote to the hassles of onsite server maintenance. So we set out to create a company of dedicated IT experts who could move businesses to the Amazon cloud and deliver greater flexibility, productivity, security, scalability, mobility, and technology ROI.

In short, we started Zeta Sky to provide relief to business owners in the manufacturing, legal, and insurance industries, and we’d welcome an opportunity to do it for you, too.

Our Culture

Zeta Sky practices what we preach, so in addition to treating external customers with the utmost level of professionalism and respect, we encourage staff to always do the same for their internal customers, too.

Our business also takes advantage of the cloud and its many benefits, especially the mobility it affords users. Zeta Sky employees have the opportunity to work from home and set flexible schedules so they spend less time commuting and more time assisting customers.

They assist customers according to our “pod system,” where dedicated teams of employees are assigned to small groups of accounts. This ensures that our technicians are familiar with the clients they’re tasked with supporting, and allows them to deliver a more personalized service.

We believe business is all about personal relationships, so our hiring process for technicians is rigorous. We only employ team members who strive to outperform the typical “outsourced IT guy,” and who truly care about our clients and their long-term success.

Meet The Leaders

Adrian Francoz

Chief Executive Officer

Olivier Matime

Chief Executive Officer

Alex Profilet

Director of Cloud Infrastructure

Jonathan Schrier

Director of Client Services
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Adrian Francoz

Chief Executive Officer

As CEO of Zeta Sky, Adrian Francoz brings vision and guidance to the leadership team, focusing on providing meaningful solutions to business owners and their companies. He has over a decade of experience in technology leadership and has delivered advanced IT solutions to organizations in a range of industries including manufacturing, legal, insurance, e-commerce, and transportation, as well as to various government agencies.

His career began with a Fortune 500 company that provides technology solutions to the criminal corrections industry, and he quickly ascended to a management role overseeing a team of engineering, sales/marketing, and fulfillment staff. He later moved into Director roles in the private sector, helping companies secure their data, minimize network downtime, and align their technology investments with their business objectives. Adrian also sits on the Board of Directors for the DMA (Distribution Management Association) and is an active consultant in the supply chain industry where he empowers organizations of various sizes with technology advisory.

Adrian is driven to provide outstanding experiences to customers, and to help them align their IT with their business goals to increase competitiveness and maintain a robust security focus.

Olivier Matime

Chief Executive Officer

Olivier Matime is Zeta Sky’s CTO, and his expertise in the fundamentals of networking, cloud computing, cybersecurity, and IT strategy is instrumental to our success. He is responsible for developing Zeta Sky’s technology vision, as well as that of our client base, and spends much of his time engaging with the IT Directors of our client companies to help them develop and execute their own IT roadmaps.

His technology career has spanned nearly 20 years, beginning in Europe with large enterprise brands and eventually moving to the United States. His executive leadership has been an invaluable addition to our organization, allowing us to help clients implement their strategic technology goals more efficiently and affordably. Olivier is active in many technology groups including AWS, Microsoft, Fortinet, and Citrix, and his long-time experience in the IT industry coupled with his knowledge of the latest advancements keep Zeta Sky balanced between proven legacy platforms and the state-of-the-art.

Olivier is a firm believer in ongoing education and frequently attends industry conferences and engages the Zeta Sky team in training and skills testing.

Alex Profilet

Director of Cloud Infrastructure

Alex Profilet is Zeta Sky’s Director of Cloud Infrastructure & Security. He is a high-level expert in managing and securing complex datacenter networks, and has earned 15 certifications with major technology companies such as Amazon, Microsoft, and Citrix. Alex holds a bachelor’s degree in Information Systems Security, and while attending college he was inducted into the Alpha Beta Kappa National Honors Society for his superior work and research in the field of Cyber Security.

He has played a pivotal role in constructing new cloud-based services and solutions from the ground up for numerous technology companies, and is a self-starter who excels in multiple roles for our organization, including business development and execution. Much of Alex’s time is spent behind the scenes, researching and creating key systems and solutions to keep businesses’ IT networks running efficiently and securely.

Alex works hand in hand with our CTO, Olivier Matime, to execute our IT strategy and is a driving force for Zeta Sky’s mission to remain at the forefront of the technical support industry.

Jonathan Schrier

Director of Client Services

Jonathan Schrier forms the foundation of our Client Satisfaction team. He is responsible for the operation of our 24/7 technical support help desk and integral to clients’ network upgrade projects. His expertise in PSA tools (Professional Services Automation), KPI determination and tracking, and consistency of service delivery ensure Zeta Sky’s technicians satisfy our clients on a daily basis.

His experience is extensive in the areas of personnel and technology management, and his career began as an IT manager for a fast-paced marketing agency. He transitioned to managing networks for private banks on the West Coast and developed a deep understanding of help desk support, infrastructure management, network upgrade projects, and network security.

Jonathan is a natural leader and outstanding liaison between his team of technicians and our clients, with a “do anything” attitude that is contagious and a huge influence on the beneficent culture of Zeta Sky.