Advancements in information technology (IT) can help even the smallest businesses operate more efficiently and stand out from the competition. The right technology accelerates how businesses manage customers, communicate internally, and market their services or products.
However, a lot goes into owning a small business, and it can be challenging for business owners to manage their IT infrastructure all on their own. There’s a lot to keep up with, from selecting the latest software to ensuring everything is properly defended against online criminals.
That’s where outsourced IT services come into play.
Outsourced IT services are provided through third-party companies that monitor, maintain, and protect technology on behalf of businesses. These services allow business owners and their team members to focus on business goals while their IT runs flawlessly in the background.
There are plenty of businesses in Rancho Cucamonga, California, that could benefit from outsourcing their IT services. Rancho Cucamonga is the 26th most populous city in California and is near several major transportation hubs. The location and growing population have attracted many up-and-coming businesses in recent years, and that has led to some pretty heated competition.
If you own a business in this area, you cannot afford to fall behind. Now is the time to ensure your technology is accelerating your growth and success, not hindering your team’s abilities.
Outsourced IT service providers can help you keep up with the latest technology trends and maintain a productive workflow. Think this might be the right solution for your company? Here’s everything you need to know about finding and relying on outsourced IT services in Rancho Cucamonga.
What Are Outsourced IT Services?
Before finding the right IT provider for your business, you need to understand what outsourced IT services are.
When you outsource your IT services, your business receives access to a team of remote IT technicians dedicated to supporting and advancing your IT infrastructure. They’ll handle everything from implementing better IT solutions and installing advanced security software to monitoring your network and troubleshooting technical issues.
A worthwhile IT company’s primary goal is to help your business foster long-term success through its services and support.
Outsourced IT services, like the ones we offer, aid businesses by:
- Providing advanced network security
- Streamlining and automating routine tasks
- Reducing operational downtime
- Offering customized service plans
- Resolving IT concerns as they arise
In short, outsourcing your IT services helps to ensure that your business technology is taken care of every day while eliminating the need for expensive in-house IT support.
What to Look for in an IT Company
Now that you have a better understanding of what outsourced IT services are, let’s discuss the top services to look for in a Rancho Cucamonga IT company. These include:
Backup and Disaster Recovery Plans
Data is the lifeblood of any business. It’s what helps businesses learn about their customers, stay competitive, and grow.
However, your business can easily lose data after an online attack or natural disaster (such as a fire or flood) that damages your servers. If disaster strikes and you haven’t backed up your data to a second location, it could be lost forever.
That’s why you should look for Rancho Cucamonga IT services that offer data backup and disaster recovery services.
You deserve a team of IT experts that will ensure your data gets backed up automatically to a secure, cloud-based storage system. By storing your data in an offsite location, you will have a much higher chance of recovering important information after a disaster.
If your team has a spotty phone system or regularly misses calls, you cannot maximise sales and customer satisfaction. Your business needs a reliable phone service all day, every day – no matter where your team might be working.
Look for an IT company that offers New Voice over IP, or VoIP, services to improve your business’s phone system. This service enables your business to handle unlimited phone calls without interruptions or garbled noises. It also allows employees to take business calls on their laptops and cellphones.
Another service to look for in a Rancho Cucamonga IT company is IT consulting. With this service, your team will meet regularly with a dedicated IT expert(s) to evaluate your IT setup and guide you toward the next improvement.
An IT consultant will take an in-depth look at how your infrastructure and spot potential inefficiencies. They will then suggest suitable solutions to improve current and future problems with your IT infrastructure. For example, they may advise your team on reducing network traffic, gaining more bandwidth, or migrating to a Cloud-based system.
24/7 Help Desk
Your business can experience a system failure or cyberattack at any time – day or night. If these issues are not addressed quickly, you could lose sales, expose valuable data, and face an expensive recovery process.
That’s why it’s essential to find Rancho Cucamonga IT services that offer 24/7 IT support. With this service, you won’t have to wait until regular business hours for help. Instead, you can reach out to expert technicians whenever you need an IT-related issue resolved, even on weekends and holidays.
It’s best to avoid IT companies that focus their services on reactive strategies rather than proactive maintenance. These companies fix issues as they arise rather than finding solutions to prevent them from occurring in the first place.
Your business needs proactive maintenance that foresees problems before they evolve into serious situations. IT providers that take a proactive approach to network maintenance prevent the same IT issue from occurring in the future. Furthermore, they take the time to listen to your business’s needs and help you choose tools that will boost productivity.
How Can Your Business Benefit from Outsourcing Its IT Services?
Now, let’s discuss how your small business can benefit from outsourced Rancho Cucamonga IT services.
1) Advanced Security
Did you know that roughly 54 percent of small business owners in the United States operate under the false assumption that they are “too small” to be the target of a cyberattack or data breach? That’s simply not true.
Businesses of all sizes and industries can fall victim to cyberattacks – especially if they fail to prioritize IT security. An online attack can be incredibly challenging and expensive for a small business to recover from, both socially and financially.
It costs small businesses an average of $9,000 to completely recover from a cyberattack. This is well beyond what most small businesses can afford, and many end up closing their doors permanently as a result. To minimize this risk, you need reliable IT services and defenses from real professionals.
A quality outsourced IT support company will set up multi-level security for your business. This minimizes the chances of falling victim to a cyberattack, data breach, or virus. In addition, an IT support provider will run frequent checkups, penetration tests, and updates to ensure your business is protected from the ever-evolving tactics of cybercriminals.
IT service providers may also customize their security to meet geographical needs, which is an excellent reason to hire locally. For instance, Rancho Cucamonga IT service companies will be familiar with the common threats in the area and center their security around preventing them.
2) Access to New, Modern Technology
Technology has changed immensely over the years, and it can be challenging for small businesses to succeed in today’s market unless they have the latest and greatest tech on their side. Slow and outdated technology can hold your business back from its full potential and cause businesses to fall behind the competition.
With outsourced IT services, your business will have access to cost-effective IT solutions and tools that boost internal workflows.
IT companies are always looking for new, modern ways to integrate and improve your technology. A quality IT company will look for inefficiencies in your IT infrastructure and offer tools and technology to enhance these areas. They will only suggest new technology solutions that serve a purpose, rather than offering unnecessary tools.
The technology offered through outsourced IT services may be retailed at a higher price than what your small business can afford. However, they are made affordable through an IT company with discounted pricing and monthly fees.
3) Better Network Management
It’s vital that the backbone of your operation – the network – runs properly at all times. When your network connection goes down, your business may lose money and become seriously vulnerable to online attacks.
A quality IT company will offer a proactive approach to network maintenance that minimizes downtime and keeps your business running smoothly.
By outsourcing your IT services, your network will be monitored by expert IT technicians 24/7. These experts will identify potential issues before they occur and adjust your network accordingly. They will also monitor your network for potential cyberattacks and install new security patches to keep up with the latest threats to Rancho Cucamonga businesses.
In addition, if your business suffers an IT disruption or cyberattack that interferes with your network, you’ll have access to experts who can quickly resolve the issue. They will identify why the problem occurred in the first place and implement network solutions for future protection.
Outsourced IT service providers offer solutions that help small businesses increase productivity, save time on projects, protect data, and more. A great Rancho Cucamonga IT provider will allow you and your employees to focus on growing your business with dedicated support to help every step of the way.
Do you think your business could benefit from outsourced IT services in Rancho Cucamonga? Reach out to learn more about Zeta Sky’s services.